Cultivates good customer relations to entice incremental trips to the casino from existing customers and build the gaming worth of assigned player base.Actively seeks new players through networking.Aggressively promotes the different tiers of the Company's Rewards program and encourages players to play up to achieve the next tier level.Achieves personal and department goals as determined by management.Greets and informs guests of the benefits of the Company's Rewards program, identify and either sign-up or get a replacement card while they are on the game.Attends player events both on and off site, interact with invited players and provide superior guest service.Approves and monitors comp issuance based on player performance in accordance with the approved comp matrix.Greets VIP Casino patrons and guests and assist them with their needs.
Knows and ensures adherence to department and company policies, procedures, internal controls, and government regulations. The Casino Host is responsible for ensuring our VIP guests and patrons enjoy a favorable gaming experience, take care of their needs, and provide superior service to all guests and patrons.
